Hi, my name is Maxim. I know something about cost of time and how project may be delayed by weeks, due to small miscomm just among few people on who said "that" and who should do "this"... ... on how people sitting near each other by table within 1 room are unable to write an e-mail to each other to be at next step and next task together with success. I'd say, that target of next version of CLARIZEN system (shell, workspace or online collaboration environment as whole - as you like) should allow teams to avoid any e-mail communication - this actually won't be necessary, as e-mail communication is nice offine way of getting and distributing project info among team and now it is VERY SLOW most of times (and SPAM flooded). For any PM it would be quite simple and easy to add people to CLARIZEN-supported project and require each to enter all data there directly - tasks, notes, ideas, expenses, contacts, time, messages... This TRUE ONLINE APPROACH would eliminate the necessity to use offline tools like e-mail, where even 1 (one, just one) EXCEL file copied and versioned among 10 (ten) people could be a big bottlneck for the project integrity overall. What can I say on the amount of miscomm and time waste for big projects, where dozens of people and hundreds of docs are.... HEH! Just heh! I suggest CLARIZEN team to focus on that idea more and hope, that with CLARIZEN enchancements and new version this target would be possible soon - it will save us a universe of time. Of course, for feed and distro purposes, e-mail should be used to deliver for 3rd parties any required info, as not each project may allow any 3rd party to join the team online. If not all are willing or able to collaborate online, classic (old and slow tools like e-mail) can be used... 8-) And please - contact me for more tech info, it will save your development / testing time. Thank you for attention, Maxim Bocharov MARSNET