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Government Organization Feedback

Last Post 25 Sep 2009 09:43 AM by gil. 0 Replies.
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gil
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25 Sep 2009 09:43 AM
Another great example of how a distributed team selects Clarizen to manage their ongoing projects, operations and resource management after a diligent evaluation of multiple vendors in the space of project management and collaboration.

In this case, this is a well known government organization with multiple contractors working jointly on shared assignments and facing the typical cross-company, cross-platforms, cross-firewalls and cross-geographies' challenges that so many other teams face these days. Anywhere, anytime access, quick ramp up, affordable solution and, not less important, excellent service led to the selection of Clarizen.

Customer Email:

Clarizen was chosen because it was always accessible, we didn’t have to manage it onsite (server space, maintenance, troubleshooting) and the ease of start-up compared to MS Project. We also like the available customer service and quick response times.

Prior to using Clarizen we were not using a formal PM tool. Most people just created something for themselves in Excel, Access or MS Project.

We evaluated: 
   MS Project- Expensive, in house, maintenance and hard to start everyone off using the same functionality. Build time would take too long.
 
   Huddle- This tool was very easy to use, but mostly dealt with collaboration no project management. Has a great calendaring functionality though. 

   Celoxis
- This project tool was static, not online and hard to get in contact with (they are in India I think.). 

We really liked Clarizen's Progress Updates via email. Partner collaboration. Always available, offsite service.

Really we were looking for these requirements:

   1. Every project used the same tool and template. 
   2. Track resources across all projects. 
   3. Track by individual employee or by role. 
   4. Track task at detail level. 
   5. Reporting, ease of use and on the fly customization. 
   6. User friendly. 
   7. Permission based Roles.

Clarizen fit all our needs while still being affordable.
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